Who We Are
Entropya AG
Weingartenstrasse 9, 8803 Rüschlikon, Switzerland
Email: office@entropya.com
Website: https://www.entropya.com
Data Protection Officer:
Moritz Sauer, dpo@entropya.com
EU Representative:
For data subjects located in the European Union, Entropya’s services are provided by our wholly owned EU subsidiary:
Entropya Cybersec S.R.L.
2 Victor Hugo Street,
Sibiu, 557260, Romania
This entity is established in the EU and is responsible for processing activities in accordance with the GDPR. If you are located in the EU and have any data-related questions or requests, please contact this EU entity directly.
What Personal Data We Collect
We may collect and process the following categories of personal data:
- Contact details: Name, email address, phone number (via contact forms or newsletter sign-ups)
- Technical data: IP address, device type, browser, screen resolution
- Usage data: Pages visited, links clicked, session duration
- Marketing data: Preferences, communication history, newsletter behavior
- Cookies & tracking data: See our link to Cookie Policy for details.
We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided personal data, please contact us immediately.
Why We Process Your Data (Purposes & Legal Bases)
|
Purpose |
Data Processed |
Legal Basis (GDPR Art. 6) |
Retention |
|
Respond to contact requests |
Name, email, message content |
Legitimate interest or Consent |
12 months |
|
Analytics |
IP, device info, behavior |
Consent |
6 months |
|
Newsletter |
Email address |
Consent |
Until unsubscribed |
|
Website security |
IP address, device info |
Legitimate interest |
Up to 12 months |
|
Contractual communication |
Name, contact details, client data |
Contract |
Duration of contract + 10 years |
Cookies & Tracking Technologies
We use cookies and similar technologies to operate our website, analyze traffic, and deliver personalized content.
For full details, see our Cookie Policy, which outlines the types of cookies used, consent management, and how to control your preferences.
Sharing Your Data
We only share your personal data when necessary, with:
- Service providers acting on our behalf (data processors)
- Tools for analytics, communication, and marketing
- Public authorities when legally obligated
Examples of processors include:
- Google Analytics (analytics, USA)
- Cookiebot (consent management, EU)
- Odoo
Where data is transferred outside the EEA, we ensure adequate safeguards such as EU Standard Contractual Clauses (SCCs) or adequacy decisions are in place.
International Transfers
Some of our service providers are located outside the European Economic Area (EEA), such as in the USA. When personal data is transferred internationally, we:
- Use Standard Contractual Clauses (SCCs) or IDTAs (UK)
- Limit transfers to jurisdictions with adequate protection levels
- Monitor compliance and enforce appropriate data safeguards
How We Protect Your Data
We implement technical and organizational measures to protect your personal data, including:
- HTTPS encryption
- Role-based access controls
- Firewalls and monitoring tools
- Secure backups and deletion processes
In the event of a data breach that may impact your rights or freedoms, we will inform you and notify the relevant authority, in line with legal obligations.
Your Rights Under GDPR
You have the following rights:
- Access your personal data
- Request rectification or deletion
- Restrict or object to processing
- Data portability (receive data in a structured, machine-readable format)
- Withdraw consent at any time (without affecting prior processing)
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at: office@entropya.com
Automated Decision-Making & Profiling
Entropya AG does not engage in any automated decision-making or profiling that produces legal or similarly significant effects.
Data Retention
We only retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. See the table in section 3 for more specific durations.
Updates to This Policy
We may revise this Privacy Policy to reflect legal, technical, or operational changes. The updated version will be posted on this page with a new effective date.
Version Number: 2025_1
Contact
If you have any questions or concerns about how we process your data:
Entropya AG, Weingartenstrasse 9, 8803 Rüschlikon, Switzerland